NP
Nomakaya P
1 reviews | Active since May 2018
14 Oct 2019, 13:01
FNB Banking
I am actually moving over to Standard Bank. FNB doesn't know how to manage our money. Definitely advising my mother and a few friends to move away from This Bank. No consultant could give me an explanation to my query.
They end up being angry and fighting on the telephone.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
14 Oct 2019, 14:39Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply14 Oct 2019, 14:39
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
NP
Nomakaya P's updateReviewer Update
15 Oct 2019, 11:36So yesterday, FNB dicided to charge me R125. Last week the charged me R250, All these charges they cannot explain and they refuse to reverse!! This is a hell of bank to bank with.
They claim that there were no funds on the accounts when they had to make the payments, yet I had funds. They can close down with the recession I will make sure everyone know. Even my initial query is still unanswered!
They claim that there were no funds on the accounts when they had to make the payments, yet I had funds. They can close down with the recession I will make sure everyone know. Even my initial query is still unanswered!
NP
Nomakaya P's update15 Oct 2019, 11:36
Reviewer Update
So yesterday, FNB dicided to charge me R125. Last week the charged me R250, All these charges they cannot explain and they refuse to reverse!! This is a hell of bank to bank with.
They claim that there were no funds on the accounts when they had to make the payments, yet I had funds. They can close down with the recession I will make sure everyone know. Even my initial query is still unanswered!
They claim that there were no funds on the accounts when they had to make the payments, yet I had funds. They can close down with the recession I will make sure everyone know. Even my initial query is still unanswered!