Fnb bankcity is disgusting now I am gatvol now

<p>My debit card is expiring this month and only 2 days left. I waited the whole month hoping to get a notification that my card is expiring and new card is available to no avail. Today I called the BankCity branch at 08h09 looking at their trading hours starting from 08h00. I waited and called again at 08h52 waited 2 minutes and this lady picked the phone and just routed to another number without informing me, i waited another 2 minutes until i cancelled. I called again at 08h56 and got through to same lady and she was rude and she routed me again. I called again at 08h59 and this disgusting lady just dropped the call. I want to know who is this person? I called from 084449..58 number. I called number ********** 900 and option 2 and another option 2 for card collection. Also she told me she can't help me over the phone. Then what is option 2 for card collection for. I explained clearly to her that I just want to confirm if my card is there since you guys failed to let me know when it will ne available. This is ****. It's pathetic. I banked with you guys for over 13 years. Please assist....</p>