FNB BANK WORST SERVICE EVER

Cc: 'Customer Resolution Centre' <***> Subject: RE: Your FNB Application SI*** - FNB BANK - WORST SERVICE EVER Importance: High

Good day,

I would just like to inform all parties that I was promised that FNB Bank will contact me within 24 -48hours which obviously did not happen.

I am really disappointed and regret ever opening an FNB account in the first place.

Hopefully someone will get back to me someday.

Regards

Meagan Cloete …………………………………………………………………………………………..

Cc: 'Customer Resolution Centre' <***> Subject: RE: Your FNB Application SI*** - FNB BANK - WORST SERVICE EVER

Good day All,

Subject refers.

Thank you Dominique for your response.

I am very DISSAPOINTED in the service received from FNB bank. I have been contacted to open an account at FNB with a promise of a R2000 cash back within 2 months already. I had to run around , phone around and waiting for more than a month for any feedback nor my money.

I have been phoning the bank numerous times to enquire and I have also sent emails regarding the issue and no one seems to be able to assist or even attempt to.

I have complained and still I have no solution and no money that was paid to me that I was promised by the bank. I have received an complaint number *** on the 31st August 2020 already and promised that the bank would contact me.

I would like this to be resolved as soon as possible please.

Regards