Fnb bank verification

verification for csd I'm struggling to get bank verification from fnb, for CSD treasury i tried to send emails and i was given a number to contact, i contacted that number but i ran out of airtime whilst speaking to the consultant. Today 20/07 i went to fnb branch in Sasolburg free state the consultant said he doesnt know who does verifications for csd (central supplier database) therefore i called the number that was given to me through email, the consultant on the line asked questions that are irrelevant that my names are not the same on the ID number really need for my business account to be verified as i cannot get paid because of lack of verification, FNB is making it difficult to run my business because all i do is work but i cant get my payments. Please fix this today