1 reviews | Active since Apr 2016
FNB Bank-Terrible service
So Fnb system decides to cancel my card, no message notification and no courtesy calls to say why??? I've logged a call on the 4th April 2016, they call me back to just to say they will enquire what the problem is and get back to me, think that ever happens????????? So 3 weeks later it becomes my responsibility to go to a branch and go get a temp card!!! why should I go que on a month end for a mistake that was never mine, its so unacceptable
Thank you for taking the time to bring this to our attention.
We would like to apologize for any inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 918878.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention.
We would like to apologize for any inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 918878.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)