MP
Marie P

1 reviews | Active since Nov 2021

05 Nov 2021, 11:02

FNB BANK...... SUCKS....

HAVE A BUSNINESS ACCOUNT WITH FNB. ON SATURDAY 02 OCT 2021 I PAY OUR WORKERS. FINGER TROUBLE AND I PAY R55460.00 THE WORKER SALARY IS R5460.00. AN R50000.00 RAND MISTAKE.. SO I TRY TO REVERSE THE PAYMENT AND FNB CHANGE THERE SITE THAT I CANT. SO I PHONE THE RECALL DEP IN 10MIN TIME AND SPOKE WITH A CONSULTANT, SHE SAID I MUST FILL IN A FORM. I COMPLETE THE FORM AND SENT THAT FORM 3X (GOT 3X COMPLAINT REF NUMBERS)( I ALSO PHONE THE ***** DEP) NO LUCK)) I MAIL THAT FORM TO MAKE SURE THAT THEY RECEIVE THE FORM, TO RECALL THE MONEY OR FREEZE THE MONEY FROM FNB TO ABSA.. SUNDAY WE TAKE MR SIBINDE TO THE AUTO BANK BUT THE MONEY DONT SHOW IN ABSA.. EARLY MONDAY MORNING HE WENT AND WITH DRAW THE MONEY AND DISSAPEARED .... WHY HAVE FNB NOT HELP ME IN 2 DAYS TIME...????TO FREEZE THE MONEY OR LET ABSA KNOW THAT THEY FREEZE THE MONEY UNTILL WE SORT THE PROBLEM OUT. OR WHY CANT I REVERSE THE PAY MENT IN 2 MINUTS TIME.???? UNTIL TO DATE.. THERE ATTITUDE IS **TUFF LUCK **.... NOBODY PHONE OR TRY TO HELP ME .. I ALSO WAS AT FNB MIDDELBURG MALL AND SPOKE TO A MANAGER.. AND THE ATTIDUDE IS.. YOUR MISTAKE **TUFF LUCK** FOR YOU FNB ADVERTISE THAT THEY IS THER FOR THERE CLEINTS.. NO WAYS.. THE SERVICE IS POOR, POOR, POOR

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Replies (1)
MP
Marie P's update05 Nov 2021, 16:50
Reviewer Update
REALLY?????? FNB CONTACT ME WITH REF ***.. THEIR RESPOND THEY WILL TRAIN ME THAT THIS MISTAKE NEVER HAPPENS AGAIN....AND THE ***** DEP WILL CONTACT ME... I SPOKE WITH THE ***** DEPARTMENT ON THE 2 OCTOBER AND ON THAT STAGE THEIR RESPOND WAS THAT I TRANSFER THE MONEY SO THAT IS NOT *****...TUFF LUCK....ON THEIR REPLY ..NO EXPLAINATION WHAT SO EVER FROM FNB BANK. .REALLY???? DO THEY THINK I DO THIS ON PURPOSE..