FNB Bank refutes legitimate claim

I attempted to withdrew R3000 from the FNB Woodmead ATM machine but was only given R100; my ATM receipt states R3000 was withdrawn. I am R2900 short on this ATM transaction<br> <br> I reported the matter immediately with bank staff who helped me make a claim for the outstanding amount of R2900<br> <br> After waiting almost 2 months for the claim to be addressed by the bank , i am told today via email that \the audit trail shows that i withdrew and was dispensed the full R3000 with the amount of R200 and R100 notes i received\" that after the further investigation into the claim conducted by the head office of the ATM division , and that no irregularities could be found and that the bank would not be prepared to reimburse me for the amount i had claimed<br> <br> To add insult to injury they refer me to to ombudsman should i wish to dispute the banks findings