FNB Bank - How can we NOT help you with Anyt7hing!!!!

This bank has too many departments and *********** consultants that is their biggest problem. I challenge any branch manager or director to try and go through a business process at your departments to see the poorest service ever provided! My simi**** experience as thousands of other clients holding on for hours... transferred to different departments and eventually you will be disconnected ... then I have to start the process all over again. My affordability according to this *********** useless bank to make a loan are not possible because my monthly commitments are almost 3 x my income which is firstly impossible and secondly untrue! According to them my monthly instalment on my credit card are the whole amount of the credit card every month! Because of their incompetence this is showing that I have a bad credit record which leaves me no choice than to go through a legal route. My wife also tried to apply for a loan - the reason for the decline says she have a court judgement against her. To our surprise we did a credit check asap and found that there is no judgement against her as we did expect! This is ridiculous! Another challenge are the Covid19 link - try to get help but another impossible scenario! Your departments and systems are not working and is giving untrue information that has a major impact on your clients records! This is irresponsible and there is no accountability whatsoever! As soon as lockdown is over me and my wife are definitely leaving FNB bank and according to the reviews that we see surely we won't be your only clients leaving - How can we NOT help you with anything!