JT
JP T
1 reviews | Active since Nov 2017
13 Jul 2020, 15:21
FNB bank has pathetic service
Your services are pathetic. When you call you need to enter your ID number and press #. Once that is entered you state your reason and then this stupid computerize system wants you to enter your ID number again and all of a sudden it cannot verify you. It then redirects you to do it on the app even though what i need cant be done over an app and the call gets dropped. Your stupid secure chat again, is asking me every time to verify my device after i do it multiple times. Your agents take 10 minutes to respond to say the same thing again, "please verify your device" Your services are pathetic and i will never recommend FnB to anyone. Your say FNB how can we help you but there is absolutely no help
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JP T's updateReviewer Update
13 Jul 2020, 16:31Take your reference number, and shove it where the sun dont shine. Your bank is the most useless bank I have ever dealt with. I have been on the phone listen to music for more then 2 hours. When i eventually get through to someone it is the wrong department i just get referred every time
JT
JP T's update13 Jul 2020, 16:31
Reviewer Update
Take your reference number, and shove it where the sun dont shine. Your bank is the most useless bank I have ever dealt with. I have been on the phone listen to music for more then 2 hours. When i eventually get through to someone it is the wrong department i just get referred every time