1 reviews | Active since Jun 2018
FNB Bank fees must fall!
Hi, I have a cheque account with FNB bank and my monthly account fees keep increasing. I pay a monthly account fee R105.00 I have no problem with that, lately I'm charged a services fee, a value added services fee and INT on debit fee. These push my account fees to around R350 per month. I would like somebody to please explain to me what those fees are, how they're calculated. I have an Overdraft on my account of which I requested that it be deceased by R500 monthly, they used to do that and they suddenly stopped, I'd like to know why!
I've also requested for my bank fees to be moved to month end and it was never moved. Don't get me started on the constant ********** purchases I've kept reporting and changing my cards about. I'm really frustrated with this bank!
Good Day Dylan Melanin,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Dylan Melanin,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Kindly be advised that your account has been closed on the 2018/06/11 11:30:46.
Regards,
Good Day
Kindly be advised that your account has been closed on the 2018/06/11 11:30:46.
Regards,