PG
Prenesen G
1 reviews | Active since Jun 2018
01 Oct 2019, 12:08
FNB Bank fee *******s
the charges on the cheque account are absolutely high, yes you pay the monthly account fee of r109 but you get charged for every cash deposit, then theres a value added service fee that heaven knows what value they add, also general service fees not forgetting r6.50 for a page of your statement that you are using your data to download. absolute ripoffs and not transparent enough, and when you do call their call center you hold on for 54minutes and you still holding, did the consultant go on break i wonder! Capitec is the way to go fees to a minimum!
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Replies (1)FNB (First National Bank)'s replyOfficial
01 Oct 2019, 13:00Good day Prenesen Govender,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply01 Oct 2019, 13:00
Official
Good day Prenesen Govender,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
