FNB BANK - DISGUSTING SERVICE

FNB SERVICE IS NOW NON EXISTANT. I ASKED FOR A REVERSAL OF A PAYMENT THAT CAME OFF MY CARD WHICH HAD NOT BEEN APPROVED BY MYSELF BEFORE THE PAYMENT EVEN WENT THROUGH OFFICIALLY. I GOT A NOTIFICATION ON MY HPHONE AND I IMMEDIATELY CALLED THEM TO REVERSE. i AM STILL WAITING AND THIS GOES BACK NOW JUST SHORT OF 4 WEEKS