FNB bank

FNB is playing games with

I opened business account, and submitted all the documents as they requested, now the account is open but there is nothing showing on the app, i did all the online registration and everything

i went to the branch and explain to them my problem, they check my app and told me to call online banking and let them fix these issues.

i called online banking and couldn't help me, they transferred me to about 5 different departments.

The last department told me, i must go to the branch and ask them to link the account to my ID. but i opened the account online.

So am banking with the bank where its employees don't know what the problem is and how to fix it. now as a customer i need to go figure it out myself.

still didn't get help now they are sending me to the branch to stand on a line for 1 hour and not help. i won't do that nonsense.

what ****ty bank