FNB bank consultants dont need the clients permission to conduct trans

<p>On Wednesday 15th June a manual transfer to the tune of about R2200 was carried out on my cheque account and it effected on Saturday 18th June. I spent most of that morning at the bank as I had not authorised the transaction and thought it may be *****.</p> <p><br />On Tuesday 21st I eventually got to understand that the manual transaction was made by Dikeledi Seleka, a consultant, due to being overpaid on my claim for ********** accounts that had been debiting my account for several years.</p> <p><br />In addition to the bank carrying out over 340 transactions there was no written notice about this debit that was scheduled. I have not received a reconciliation/ statement on these transactions despite requesting it numerous times.</p> <p>I don't feel okay about an internal consultant delving into my account without my knowledge, being told that its not ***** and in addition spending so much time finding out who had in-fact carried out the transaction. </p> <p><br />I was dealing with Petunia Sesoko, Zaakir Laws on this issue but they seem to have lost all interest and have not answered my questions.</p> <p> </p> <p>I dont know what the laws are about a bank consultant carrying out manual transfers on my account without my knowledge or consent. My account has been subject to a lot of ***** and now to have consultants conducting transfers, how long has this been going on?</p> <p> </p>