HS
Haji S
1 reviews | Active since Feb 2020
04 Feb 2020, 16:55
FNB Bank City
Today I was at Bank City. I have been part of the fnb family for years now and i have never been welcomed so warmly as was today.I went there to inquire about an sms i got which i thought it was ****.I met a lady at the Door called Sarah Modise.she read my sms and explained everything to me and as i was still confused she called a consultant for me called Nokulunga Langa.Both ladies gave me exceptional service and made sure that i understand everything in full without even being irritated as i was asking lots of questions.Best Service ever Bank City.Thank you
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Replies (1)
FNB (First National Bank)'s replyOfficial
05 Feb 2020, 11:40Good Day
I've received your compliment that you logged. Thank you so much for taking the time to compliment Sarah and Nokulunga
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
I've received your compliment that you logged. Thank you so much for taking the time to compliment Sarah and Nokulunga
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards
Hello Peter Complaints Team
***
Ref: ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Feb 2020, 11:40
Official
Good Day
I've received your compliment that you logged. Thank you so much for taking the time to compliment Sarah and Nokulunga
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
I've received your compliment that you logged. Thank you so much for taking the time to compliment Sarah and Nokulunga
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
Ref: ***NF
Regards
Hello Peter Complaints Team
***
Ref: ***NF
Regards
Hello Peter Complaints Team
***