1 reviews | Active since May 2016
FNB Bank Bad Service
I am failing to send money via my online profile for the first time in the 6 years I have been with FNB.All the Online banking agent I have spoken to said there is a fatality placed by the system on your account and you cant send the money until the system allows you to do so !.So this means I cant send my money because the system does not allow me and no one can override the system ?.This is bad customer service at its best !.This kind of service leaves a lot to be desired indeed !.Thank you for the bad service FNB
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly by one of our service consultants.
We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 916757.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for your patience, time and effort taken to voice your concern to our office.
It is with the feedback from valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
You will be contacted shortly by one of our service consultants.
We apologise for any frustrations and inconvenience caused due to this incident. The reference number for the complaint is 916757.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)