BK
BENJAMIN K
1 reviews | Active since Jul 2017
09 Mar 2022, 10:58
FNB bank - BAD SERVICE
Hi there I submitted a request to FNB to inform them of a problem on my online banking. The share BHG does not return data , but is returning data on the FNB app. I spoke to hlambo kubayi and she was trying to assist , but still the problem persist. Have sent communication since 02 March 2022 , with last comms received 03 March 2022. Today is 09/03/2022. Does it take more than 1 week to resolve an issue. I am disappointed in the bank's service. Ben Krause
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Replies (2)BK
BENJAMIN K's updateReviewer Update
10 Mar 2022, 17:02 Hi there
I submitted a request to FNB to inform them of a problem on my online banking.
The share BHG does not return data , but is returning data on the FNB app.
When is this going to be resolved?
I received 2 sms that indicates that i will be contacted within 24 to 48 hours - this did not happen. Do what you have indicated in your sms's to me.
I am extemely disappointed in the bank's service.
Today is Thursday 10 March 2021 - still no resolution.
Ben Krause
I submitted a request to FNB to inform them of a problem on my online banking.
The share BHG does not return data , but is returning data on the FNB app.
When is this going to be resolved?
I received 2 sms that indicates that i will be contacted within 24 to 48 hours - this did not happen. Do what you have indicated in your sms's to me.
I am extemely disappointed in the bank's service.
Today is Thursday 10 March 2021 - still no resolution.
Ben Krause
BK
BENJAMIN K's update10 Mar 2022, 17:02
Reviewer Update
Hi there
I submitted a request to FNB to inform them of a problem on my online banking.
The share BHG does not return data , but is returning data on the FNB app.
When is this going to be resolved?
I received 2 sms that indicates that i will be contacted within 24 to 48 hours - this did not happen. Do what you have indicated in your sms's to me.
I am extemely disappointed in the bank's service.
Today is Thursday 10 March 2021 - still no resolution.
Ben Krause
I submitted a request to FNB to inform them of a problem on my online banking.
The share BHG does not return data , but is returning data on the FNB app.
When is this going to be resolved?
I received 2 sms that indicates that i will be contacted within 24 to 48 hours - this did not happen. Do what you have indicated in your sms's to me.
I am extemely disappointed in the bank's service.
Today is Thursday 10 March 2021 - still no resolution.
Ben Krause
BK
BENJAMIN K's updateReviewer Update
11 Mar 2022, 21:17 Hi there
I am still waiting for a resolution on my problem?
Today is Friday 11 March 2021 - still no resolution.
Ben Krause
I am still waiting for a resolution on my problem?
Today is Friday 11 March 2021 - still no resolution.
Ben Krause
BK
BENJAMIN K's update11 Mar 2022, 21:17
Reviewer Update
Hi there
I am still waiting for a resolution on my problem?
Today is Friday 11 March 2021 - still no resolution.
Ben Krause
I am still waiting for a resolution on my problem?
Today is Friday 11 March 2021 - still no resolution.
Ben Krause