FNB bank are *****stars and ******

<p>Ive settled an account which was supposed to be handled by FNB they are suppose to be paying me for the extra cost they ive made an mistake on ive been following up on this matter for 15 months and it has not been sorted out, Now they are forcing me to agree on what does not make sense at all </p> <p>If i speak to call center agents they also dont understand and not to say they cant understand they are lazy and *********** or maybe they dont no maths or accounting </p> <p> </p> <p>The managers are the worst they dont undertand how this matter came about even if you explain to them </p> <p> </p> <p>Please if you what peace of mind dont bank with FNB they are also expensive and dont know their work </p> <p> </p> <p> </p>