FNB BANK AND THEIR COURIER COMPANY IN DURBAN ARE SCAP

For the past 4 days i havent been going to work or coming back early because Fnb promised to deliver my business card. Ive been sent from pillar to post by their courier services and with no assistance what.so.ever. Initially spoke to a consultant who told me that it wasn't scheduled to be delivered whereas previously i was told it was, second time spoke to another consultant who assisted me that it was to be delivered and never was and she never called to cancel or postpone then spoke to supervisor when i expressed that i was pleased she told they have a different number to the one i registered with at fnb when i was applying and she cant do anything about that or eveb make a note never mind changes then she hung up before she told me to call fnb myself or go to any branch near me. But when i called in again i was told to come collect the card myself at their business park premises. All these times im the one call them each and every day and they don't even sebt any form of communication. Fnb said to me they changed my number on they're system and im even receiving sms stating that the card is ready and so on now why does fnb give their couriers a different number. Is it fair and does it make sense that you hurt my business and fustrate me like this through these people you are working with who have no consideration. Eveb when i call now and asked to be transferred to a supervisor or manager they drop the line. If you didnt want to open this card for me you should have said so... Four day of hell waiting for you guys to call and deliver my card. I can't express the kind of disappointment i feel to wards you as a bank. Because i am also told if i collect it at any fnb branch ill ve charged extra... For what really, just to collect my card. And im not even the person who got my info captured incorrectly. Maybe i should shop another financial institution who will respect me as a client and and business. What your couriers did is awful and wrong and i feel sone type of what to wards the bank.... Four day, my clients are not attended to and no business for me. ALLEY JACOBS HIS # ********** 479 FROM FNB SAID ALL MY DETAILS ARE IN ORDER WHEN HE HELPED OPEN THIS CARD, WHY WOULD HE DECEIVE ME, IF ANYTHING. ANGRY AND EXTREMELY DISSAPOINTED