FNB - ********* Bank

FNB is by far the most ********* of the Top 4 banks.

I am currently banking with RMB Private Wealth, and I thought it would get better, but it actually gets worse as you go higher up the ladder.

Besides being just a number and having some *********** staff (because of the lack of training or skills transfer FNB offers), they *********ly force you to use their products even when you dont want to.

I insured with them on my business, and had business insurance with them, but I have waited over 2 months to get simple assistance. The only time you get help is if you complain. Well, I complained so many times about their insurance that I eventually moved to a company that deals with Insurance, SANTAM.

Even though I cancelled my insurance, which was an administrative nightmare to get done, FNB still debits from my account.

I moved my Life Cover to Discovery, and I am already seeing the rewards. Their other product, "Law on Call" is another **** because the lawyers just dont attend to your requests.

Even though I am an RMB wealth member, I still have to go to the branch to get simple things done. Hence I suggest people move away from FNB-related products and move to banks like Standard Bank or ABSA who are still traditional and believe in face-to-face interaction so that they can understand you as a person and not only rely on a robot for the outcome.

I would advise everyone not to have all their eggs in one basket, diversify, and use companies that specialize in specific products.

FNB just wants to make money