NM
Nancy M

1 reviews | Active since Nov 2017

14 Nov 2017, 20:23

FNB Bank

I have a Credit with FNB.they have handed over it to Attorney s due to nonpayment..but for The.past three months FNB has been taking money from my. A count when I inquire I was told.it's for my.Credit.card.now.on Monday I.had.money.in my Account .I.found.out.they took almost R5965.11.without my concern.and.when.I.asked them they say because I had a. Default.I.asked them.a Default.of. 595,can make..them.take.so.Mich.money.ing.Account? I.owe them 8,000.But.I.believe as.my bank.they have no.Right.to.take. so.Mich Money from my.account without.my agreement.I.never. refused to pay them.they.Don't. Wanna refund.Me.and.that was. Not.my.money ing.account.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Nov 2017, 08:12
Official

Hello Nancymaboka,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)