FNB BALFOUR DOES NOT CEASE TO AMAZE WITH PERSONAL ATTACK INSTEAD OF DEALING WITH CUSTOMERS PROFESSIONALLY

My value does not decrease based on someone’s inability to see my worth. My MOM is the most important being in my life and I will continue to fight for her rights. Justice is still not served as satisfactory outcome of the case is not yet sorted and all I get is employees of FNB Balfour continuing calling and telling me to back off as it is not my business…. The Joziel girl called me at 09:58am with such rage and tried to scare me…. I am not shaken and I will continue until what will call CUSTOMER CARE is adhered to. If you have an inappropriate mannerism and character do not include me Joziel…. REPORT me if you need to I did not hide my Identity to you nor the bank.

This is now a PLEA…. To FNB BALFOUR PARK to deal with such BAD Customer Service there is no order there. My MOM has been an FNB client for 23 years this is what she gets for being LOYAL to a SERVICE PROVIDER?

She knows very well that I cannot phone the branch with the new systems that diverts calls to the CALL CENTRE. I really do not mean to be spiteful or demean the BANK, I am a client there too.

And Daphney Govender THANK YOU SO MUCH for being Human… your Professionalism is highly appreciated!