FNB Bad service & protection.

Good day

I was a customer for 24 Years, after various years of being with FNB the I have decided to part ways after various service related issues.

I got my wife to join FNB as well. 2 years ago my wife dropped the kids at the school left cellphone in car as she was in a hurry. They took My Wife cellphone went to a bank and draw all the money.

FNB first off all did not protect my wife because somehow they got access to The FNB app. FNB said that we gave our password away. Nice FNB

I have requested my bank to close all my accounts. All accounts and money owed on credit cards has all been cleared.

However they are still charging me for my credit card after how many email discussions and were FNB confirmed that they will close the account on email

FNB I refuse to pay money for your incometancy.

You do not protect the interest of customers.

your service is bad as well as the call center service.

Myself and wife is now at new bank and it is so much easier to deal with. No Frustration at all.

You seriously need to look at this. Treating customers like that after 24 years of being a customer.

Also request to speak to management but they refuse to speak to a person.