FNB BAD SERVICE FROM BEVERLY NUKERI

I had problems with my account that got frozen someone sent money to me money who i had my money. And he decided to pay money from third payment then after few days my account was frozen without any kind of notification not even email. Then when i follow up they said my case is given to Beverly Nukeri the investigator here it was very hard job that ever face in my life. I tried to send several emails to her but the reply is very poor I tried to provide all the proof of payments and text messages we had with person but it was not enough for her to help me she keeps on telling to provide with the verified proof of payments while that person i can no longer see him I tried all the possible ways i just tell her simple to take out the money that was sent so that she can leave me with my balance but is very hard even though am the one who is going to loose but now she says she can’t help anything if I don’t have proof of payments this is too much guys the way she punish me is like am the one who did the ***** while I don’t know anything about ***** and am the one who was ****med but is very hard for her to help me is about three weeks now since my account got frozen i real hate this situation and I don’t know why i choose this bank. I don’t recommend anyone to have the service with Beverly Nukeri.