FNB BAD SERVICE

The above matter as well as your email of 10 June 2024, refers.

I don't understand why you did not deduct the instalments for:

April - my account frozen due to theft of my phone (on 29/4/2024) but FNB failed to deduct money from my account??? Mei - not to deduct (policy paid up or something, which is totally nonsense!!!) June - no deductions made from FNB from my account. July - 1/7/2024 no payment made although payments are, according to the contract, from my bank account on the last business day of the month.

It is clear to me that FNB's employees have a lackadaisical approach and are ***********.

I did post at least 3 posts on Hello Peter.com but it seems you just don't don't care.

Unless this problem is solved with 48hours, I will bring this matter to Mr F Van Wyk's attention.

Unfortunately I can't come to the bank as I recently did have a lower back operation and can neither sit or stand currently as at date hereof.

I look forward to hearing from you at your earliest convenience.