FNB bad service Credit card department

FNB What is going on BAD BAD service my Credit Card debit order was not deducted , got a NASTY overdue mail from your accounts . A problem on your side ??? gave permission to deduct the money from my Cheque account , problem sorted HELL NO 3 DEDUCTIONS on the same day. I went to FNB Branch N1 City. Had a phone the Credit department and sort it out WHAT A NIGHTMARE . RUDE on the phone and *********** , my personal opinion. HALLO its my money you people are messing with . Got to a point where i just said good bye to the lady on the other side . Thanks FNB it was good but time to change banks cause once a BANK start to control your money and do as they want its RED flag