Fnb bad service can cost people to lose their jobs

Worst experience and service ever.... I contacted the FNB bank after I downloaded the app on my new phone after my previous phone because it kept stating that the app is still linked to the previous phone... So I asked that they de-link it from the previous phone but instead they deactivated my card and I needed the money urgently and by no means I can visit the bank tomorrow or any other day I work from 7:30 am until 7pm they have put me on a project which I need to dedicate my time to . I couldn't make to work in time today because of the surprise when I tried to access my money. I need my card activated as soon as possible ..... My call ended around 12pm yesterday listen to it and tell me what my request was and I never used my card on any atm yesterday or the day before .