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Nico O

1 reviews | Active since Feb 2018

02 Dec 2022, 12:02

FNB BAD SERVICE AND CLIENT CARE!!!

I was on debt counseling until 2021. I paid off all my debt and received my clearance certificate. Since November 2021 until today FNB keeps on declining me for a Credit Card yet my credit score is Good and nothing is red flagging it. Just to find out Monday 28 November 2022 that FNB Credit Card Department placed me under sequestration. I then explained to them that I was not sequestrated but on debt counseling. They then fixed the mistake but keeps on declining me for a Credit Card. Please think twice before you go to FNB as they are not a bank that looks at your personal portfolio but rather choose to departmentalize and do not look at the bigger picture. Now I am going to move my stuff over to another bank who is willing to take me. I do not want to leave FNB but they leave me no choice.

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Replies (3)
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Nico O's update02 Dec 2022, 14:23
Reviewer Update
Thanks will wait to hear what they got to say.
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Nico O's update07 Dec 2022, 15:48
Reviewer Update
As expected FNB Complaints department only gave me a call, listened to my story and said they will refer the matter to the Credit Card department. The credit Card Department just mailed me and declined me again. Not reevaluating my new financial situation after my inheritance money and once again gave me a Personal Loan July 2022 of R 50,000.00 that I paid off in 4 months but declines me for a R 5,000.00 Credit Card. I will take all my business away from FNB as they are not fair with how they give credit and has double standards.
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Nico O's update03 Jan 2023, 13:49
Reviewer Update
Once again FNB does not want me as a client. I went to Nedbank and they approved me for a Credit Card with the same information FNB declined me on. That is to show you FNB does not care and do not treat me fairly. I will be moving everything over to Nedbank as FNB does not want my business.