JJ
Jacq J

1 reviews | Active since Nov 2019

29 Nov 2019, 09:20

FNB = BAD SERVICE. ACCOUNT NOT EVEN OPEN 24HOURS.

I've opened an account with you yesterday telephonically. Received no account number and the courier still need to deliver my card, meaning I don't have Internet banking and can not use the app.

When I've phoned FNB to ask for the account confirmation letter, I was told that they can not give it to me and that I must go into a branch. I told them I can not leave my workplace to go to a branch.

When I've phoned them this morning, the same story was told. How can FNB not help me with my own account number?

Needles to say, I've instructed FNB to close my account with immediately effect. The account wasn't even open 24 Hours. You are useless.

0
Replies (0)