rR
rolanda R

1 reviews | Active since Feb 2017

19 Nov 2019, 10:11

Fnb bad service

***** case reported on 8 Nov 2019. Someone hacked by account via paypal (i do not have a paypall account) and ********** baught goods online and used my debit card details. Paypall immediatly cnacelled the transaction, but I still do not have my money back and to get hold of theb***** unit is aimply impossable. So it seems like FNB thinks that R1480. 97 is a amount anyone can just write off, i cannot. Case no 2***

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Nov 2019, 10:53
Official
Good Day 

 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***NF

Regards 

 Hello Peter Complaints Team 

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