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ewald E

1 reviews | Active since Nov 2015

13 Dec 2016, 20:12

FNB bad service

<p>Hi good day my name is Ewald erasmus id nr ********** 185085, fnb just took R1400 out of my account for personal loans and I am paying them every mont, so that's bull**** I m leaveing tommorow on holiday I whant my money back, I did not tell them to take it on a debit order, so I WHANT MY MONEY BACK, can someone contact me asap and tell me why they took it</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Dec 2016, 10:32
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)