Fnb bad service

It’s been 2 weeks, sent what was asked of me, no one gets back to me with any kind of update. My account is in a mess but I’m rather getting messages to make a deposit. Once again I don’t think this bank cares about their clients, highly disgusted and disappointed. After one complains you still wait 24 to 48 hours that your complaint gets attended to, really a bad place to bank with.