Fnb bad service

Very bad service.

Moved from my previous bank because of the fact that the services was bad. After receiving multiple calls from fnb marketers promising better or as said the best services will be provided I have to say without any regret. From the first time having problems to be solved it was never solved the first time.

But after today just trying to reverse a debit order no one was able to assist me or lets say not one of the staff members wanted to assist.

After being on the phone for more than a hour no answer from head office a lady that came to my saving helped me. All the other staff members said its fine head office will answer.

I am truly disgusted with the services at the mall@carnival branch. The worst part is when trying to get the managers attention and they look you in the eye and looking away as if they did not see you.

Very very dissatisfied. This only shown me it is time to make a move to a new bank.