FNB bad service
Since the 23 January 2019 Fnb sent me the following smse FNB :-) DSV will deliver your Debit Card to DEPARTMENT OF ROADS AND TRANSP, MOREGLOED. For more info contact ********** FNB a div of FRB Ltd. Till now 2 Feb2019 i did not received my debit gold cheque card yet. Everyday i am phoning in and everytime they inform me that the will deliver it tommorow. The card already expire 31 January 2019 so i wont be able to use it anymore.. I am very dissatisfied with their service.
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FNB (First National Bank)'s replyOfficial
01 Feb 2019, 14:39Good Day Maritza Venter,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply01 Feb 2019, 14:39
Official
Good Day Maritza Venter,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)