JL
Jerry L
1 reviews | Active since Jan 2018
06 Dec 2018, 12:19
FNB Bad service
I have asked FNB a week ago to reverse payment even today reversal is not done. The payment is for gym of which now I have now joined Discovery vitality which covered my monthly installment but they don't want to reverse my initial payment. I have filled the reversal form long time ago and even today I never heard anything from them. The worse part I have premier banker who I pay a lot of money a monthly but they can't handle such simple request. Please do something about my query. I'm tired now and I want my money back
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FNB (First National Bank)'s replyOfficial
06 Dec 2018, 13:36 Good Day JerryThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologise for any inconvenience caused. Ref : ***NF Regards, FNB Hello Peter Complaints Team Tel number: ***
FNB (First National Bank)'s reply06 Dec 2018, 13:36
Official
Good Day JerryThank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologise for any inconvenience caused. Ref : ***NF Regards, FNB Hello Peter Complaints Team Tel number: ***