1 reviews | Active since Jan 2017

15 Aug 2018, 12:18

FNB bad service

I have an account with fnb and i have tried to no avail to close my credit card. The only thing they have done is to take out charges on my cheque account of more than R500 . They close the credit card open and take charges and close it again. I have sent several emails and nothing has been done. I need someone to call me as i want to close the account complete.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Aug 2018, 12:40
Official

Good Day Kefilwe Mamabolo Agbebi ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to credit card to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

's update22 Aug 2018, 10:59
Reviewer Update
MornIng I am still awaiting a reply please. Regards