1 reviews | Active since Jun 2016

07 Aug 2017, 13:57

FNB bad service!!!

<p>I sent all my documents required for my FNB Gold Credit card application on the 26/07/2017. My application was still not processed. I call FNB on Friday 4th August and I was assured that it will be sorted out. Shortly after the connection was lost and I was not contacted back. It has been nearly 2 weeks and nothing has been done. FNB please can you sort this out!!!!!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2017, 14:03
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***