FNB BAD SERVICE

Went to the Cape Gate branch, need assistance re by bond. The receptionist spoke tot he advisor, about 3 m from me, the adv told her to tell me that I must use my app. I told the receptionist that I have specific questions as I want to settle my bond. She again spoke tot he advisor ,she then said something to the receptionist and kept on chatting to a staff member. Bad client service indeed.