AB
Alec B

1 reviews | Active since Sept 2013

22 Feb 2023, 13:07

FNB Bad IT and Bad Service

How they get awards is questionable.

Dial in get authenticated by providing an ID number then the operators say "can't hear you" and keep quiet! Twice!! Third call authenticated then they ask for the ID number again! What a 3rd rate system

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AB
Alec B's update22 Feb 2023, 15:00
Reviewer Update
Pretty useless to pretend to care then say youll respond in 48 hours. The problem will get worse in the meantime. If you understood Service Quality ethics and had good business sense you would have Rung me. Don't bother emailing me, itll be too late