ER
Elrico R

1 reviews | Active since May 2019

09 Oct 2019, 11:29

FNB BAD indicator somehere in FNB - who knows where? Oh Help Please !

I app**** for vehicle finance with Wesbank with an EXCELLENT credit score on TransUnion and others.

After paying a very old Credit Card in full via a debt collection lawyer from FNB about 2 months back, FNB ïnternal system still shows FNB BAD indicator.

Wesbank says it is FNB, FNB says it is Wesbank, then FNB says it is FNB Card.

Does FNB knows what they are doing.

CAN SOMEBODY HELP PLEASE ! CANNOT BELIEVE THE PAIN I MUST GO THROUGH WITH THIS!

0
Replies (4)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Oct 2019, 12:29
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

***

ER
Elrico R's update11 Oct 2019, 10:51
Reviewer Update
Ok, this is the response so far ...

Dialed FNB Complaints Line ....

How can we open a Savings Account for you !

FNB on their way DOWN.
ER
Elrico R's update11 Oct 2019, 10:57
Reviewer Update
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ER
Elrico R's update21 Oct 2019, 11:18
Reviewer Update
Any resolution ?