FNB BAD CUSTOMER Service

@FNBSA I'm so disappointed by the service I have just received at your Alex Mall branch by the staff,security at the door & the manager Magdaline Mokwela. I arrive at the branch at 12h58pm to find the doors closed,I politely ask the security to allow me in,he directs me To the @FNBSA Indian lady assisting the ATM clients. I speak to the lady & ask her to pls assist me with my banking app. She tells me that it's 13h03pm & she can't assist me. She then suggests to call her manager Ms Magdaline note that now it's 13h12pm. Magdaline also refuses to Help. Magdaline the security from Bidvest guy approaches me and asks what do I need,I mean guy,you were the 1st person I asked for assistance from & he dismissed me to the @FNBSA lady at the ATM? I politely notify her of my emergency after telling her the @FNBSA call center couldn't

Magdaline the security from Bidvest guy approaches me and asks what do I need,I mean guy,you were the 1st person I asked for assistance from & he dismissed me to the @FNBSA lady at the ATM? I politely notify her of my emergency after telling her the @FNBSA call center couldn't She then tells me unfortunately they can't assist me,I should come back tomorrow,NOTE The Alex Mall doesn't open on Sunday's ,I have an emergency,I have no access to my funds..... You have lost a client who has to accounts with @FNBSA