FNB Bad Customer Service

<p>Since Monday, 3 July 2017, I have been trying to establish why I cannot deposit money into my tax free account and get told I will phone you back - no phone call or send me the error message and I will get back to you - I am still waiting. FNB are more concerned about asking the security questions and then proceed to ask you 6 or 7 questions just to frustrate and annoy you - even if it is for the smallest non-security query. Maybe I should look at other options for banking - like Standard Bank!</p>