FNB BAD CHEQUE SERVICE
FNB is becoming successful without self services. It's like clients have to fix the silly mistakes they make. Starting from *********** consultants to inconsiderate tellers.1l 1. I don't know who would cash an account without checking all fact? 2. They have a hold on an account they created and have no proper channels on how to solve the problems 3. I have a minus thousands in my account, nobody due to an unpaid cheque. None of their consultants have access to remove it. Now my record is ruined , I have to wait 6months 4. A simple Cheque hasn't been reversed or paid past 7days. The list goes on. This is horrible service an an inconvenience and they seem to just get by; enquiring stupids documents they shoulve collected from the beginning. It looks like one need to have more money and a lawyer before they respond.
Good Day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with a detailed description of your complaint. When responding please select Private Reply to protect your personal information from the public.
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Regards,
Hello Peter Complaints Team
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Good Day,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with a detailed description of your complaint. When responding please select Private Reply to protect your personal information from the public.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)