1 reviews | Active since Jul 2018
FNB bad banking experience
I had a personal loan with FNB and i paid directly to the app. They then also double debited my account after I've made direct payments on the app. Not only did this affect my other debit orders but i had incurred double charges because they bounced and i have to pay the R100 penalty fee. I am closing my both accounts.
Good Day Mbalenhle Zwane,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mbalenhle Zwane,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***