FNB Bad Bad services. No care for their customers

1. Fnb can't fix personal details on my accounts. 2. Fnb can't find their documents for policies they sell you. 3. Fnb can't find my Will and testimony for the last 19 years. 4. FNB SAY THEY WILL PHONE YOU WITH IN 24HOURS AFTER YOU REPORT A DESEASED REPORT. I HAVE STRUGGLED TO GET ASSISTANCE SINCE 27TH JULY AND IT IS THE 18TH OF August Already