CM
Christi M

1 reviews | Active since May 2013

31 May 2018, 13:31

FNB - BAD BAD BAD Ban****

I am a FNB client for 28 years and never in my life I received the worst service ever.

I tried to switch my Straight limit to a budget limit. the person that helped me was arrogant and not useful at all. I want to switch banks as soon as possible. 'HOW CAN WE HELP YOU' !!!!!!!! FNB, please change your slogan to something closer to the truth.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2018, 15:05
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***