1 reviews | Active since Apr 2018
FNB Baad service
I had a complaint with FNB last month for debiting the loan on an incorrect day. This is happening again after it took the 2 weeks to give me my refund on the amount that was a mistake on their side. I am fed-up and would like to find out how I can go about on getting this loan written off because this is placing me under financial stress.
Good Day Yanda Zungu ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Yanda Zungu ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***