FNB awful business accounts opening

FNB business accounts opening division is really exhausting and incredibly annoying. It's as if you working with machines. I have been sending documents close to four times to open an NPC company account and they don't communicate effectively to open an account online. To open a Private company account they did the same until I laid a formal complaint and thats when the account was opened. I don't know who is managing that division because I called three times and had to even hold the phone for over 40 minutes all three times. It's like there is no workers there.

How can it be so hard to open an account? People don't answer their phones? The branches are practically useless and behave the same? The system seems automated throughout? There is no real customer interaction for business account opening? I have sent documents over three times for an NPC account opening and certified. How can a bank be this useless to open a business account?

I bank with FNB personally having moved from Standard Bank and I have no problems with my personal banking. But business is awful with FNB.

Can these people open the dam account for the NPC so we can starting putting money in. How can the staff be this ***********? FNB learn to communicate with people who want to open accounts thoroughly and effectively.