GF
Grace F

1 reviews | Active since Mar 2018

06 Nov 2019, 15:13

FNB Awesome client service

Awesome client service. I would like to thank Lebohang Sehlako for assisting me. Promised to call back, and on the dot indeed called back. Thank you again. I almost want to switch banks :)

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Nov 2019, 15:26
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is   ***NF

Regards 

Hello Peter Complaints Team 

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FNB (First National Bank)
FNB (First National Bank)'s reply06 Nov 2019, 15:37
Official
Good Day 

I've received your compliment that you logged. Thank you so much for taking the time to compliment Lebohang Sehlako.
 
 I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
 Ref:  ***NF
 
 Regards 

Hello Peter Team 

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