JH
Johannes H

1 reviews | Active since Oct 2020

18 May 2026, 12:22

FNB - Authorise ***** on Credit card

I have followed your instructions to complain this is what I get: [image: image.png] I have put on the whole story. Now I get this response. It is NOT specified why you don't want to revers it. In the first place you took too long to answer me. I have NEVER been to Umhlanga this year nor am I intend to go there. I can proof that I was never there. Contact the recipient to confirm that. I have not given permission to debit my account. It was reported immediately. I also cancelled my card. And I have ordered a new card which is still not delivered. This is the type of service I get. I think I should put this an all social media and on Hallopeter. Your service is unacceptable. I will inform your head office as well.

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Replies (1)
JH
Johannes H's update20 May 2026, 10:22
Reviewer Update
Good day FNB Thank you for your response. I appreciate it that you took action to solve the problem. The amounts in question were reversed and show om my account. Although it took longer than I expected, I'm glad that you took the right decision. hopefully this won't happen in future Thank you